Shipments & returns


We don’t ship outside European union countries. We have selected DPD (https://www.dpd.com/group/en/company/) as our delivery service for our e-commerce store. Usually we ship next day after payment reception and products are delivered within a week from order confirmation. We can order express delivery, please contact us after ordering and specify your needs.

Shipping rates:

Country

Shipping costs, Eur

Latvia, Estonia

8.00

Poland

12.50

Finland, Denmark, Germany, Austria, Belgium, Czech Republic, Holland, France, Slovakia

16.00

United kingdom, Italy, Croatia, Slovenia, Sweden, Hungary

20.00

Ireland, Bulgaria, Greece, Spain, Portugal, Romania

30.00

Free shipping for orders over 100.00 Eur.

Return and Refund Policy

If you want to return you order we’re here to help. Please contact us with header “Return and refund” - hello@odoro-fragrances.com

If you purchased items through other websites or local store please contact them for return information.

You have 30 calendar days to return an item from the date you received it. Item/items you want to return must be unused and in the same condition that you received it. Packaging should be not damaged. Please provide your order number. 

Once we receive your item, we will inspect it. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund  to your original method of payment and inform you about it. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

We want to improve, so please let us know the reason you would like to return the item: hello@odoro-fragrances.com